Consumer Health Data Privacy Policy
At dimes coffee, your trust means everything to us. We know that sometimes you might share information about your health — like allergies, caffeine sensitivity, or dietary preferences — when you interact with us. This policy explains how we handle that information with care and respect.
1. What We Mean by “Consumer Health Data”
For us, “consumer health data” means any personal information that relates to your physical or mental health, such as:
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Allergies or ingredient sensitivities (e.g., “no dairy,” “low caffeine”)
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Dietary restrictions (e.g., vegan, gluten-free)
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Preferences or needs related to your health or wellness
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Information you provide about how our products affect you
2. How We Collect This Information
We may collect health-related information when you:
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Place an order and share ingredient or allergy details
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Contact us with a question about product safety or nutrition
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Subscribe to special product updates (e.g., caffeine-free releases)
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Participate in surveys or promotions where health info is relevant
We do not collect health data from children under 13 without verified parental consent.
3. How We Use Your Health Information
We only use your health data to:
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Provide products and services that meet your needs
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Customize your recommendations and offers
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Respond to your questions about ingredients or safety
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Improve our product selection and labeling
We will never use your health data for targeted advertising without your explicit consent.
4. How We Share Health Information
We will not sell your consumer health data.
We may share it only with:
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Trusted service providers who help us deliver orders or maintain our site (and only if they need that info to do their job)
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Legal authorities if required by law
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With your consent, if you ask us to share it with someone else (e.g., a nutrition consultant)
5. How We Protect Your Health Data
We use secure systems, encryption, and limited access controls to keep your health data safe. While no system is perfect, we work hard to prevent unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have rights to:
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Access a copy of the health data we hold about you
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Correct any inaccurate or incomplete information
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Delete your health data from our systems (unless we must keep it for legal or operational reasons)
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Withdraw consent for specific uses of your health data
To make a request, contact us at support@dimescoffee.com
7. How Long We Keep Health Data
We keep your health information only as long as necessary to fulfill the purpose we collected it for, unless we are required by law to keep it longer.
8. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we’ll let you know through our website or by email.
9. Contact Us
If you have questions about this policy or your rights, reach out to us:
dimes coffee
10850 W Laraway Rd Suite 1w, Frankfort, IL, USA